Privacy Policy for Blue Cloud Recovery
Last Updated: February 6, 2026
1. Introduction
Blue Cloud Global U.K. Limited (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ personal and financial data. Operating under UK and Swiss jurisdiction, we adhere to the highest international standards of data protection, including the UK General Data Protection Regulation (UK GDPR) and the Swiss Federal Act on Data Protection (FADP).
2. Data We Collect
To provide professional forensic and investigative services, we may collect:
- Identity Data: Name, title, and government-issued identification (for KYC/AML compliance).
- Contact Data: Email address, phone number, and physical address.
- Technical Asset Data: Public wallet addresses, transaction hashes, and exchange history provided by the client for investigation.
- Usage Data: Information about how you use our website, collected via cookies and similar technologies.
3. How We Use Your Data
We process data strictly for the following purposes:
- Service Delivery: To conduct blockchain forensic analysis and financial investigations.
- Compliance: To meet legal obligations related to anti-money laundering (AML) and counter-terrorist financing (CTF).
- Communication: To provide updates on investigative progress.
- Security: To protect our digital infrastructure and your sensitive information.
4. Data Storage & Security (The “Swiss Standard”)
In alignment with our commitment to Military-Grade Security:
- Physical Security: Sensitive investigative data is processed using hardware isolation and stored in high-security Swiss environments.
- Encryption: All digital communications and data at rest are protected by enterprise-grade encryption.
- Retention: We only retain personal data for as long as necessary to fulfill the investigative purpose or to comply with legal, accounting, or reporting requirements.
5. International Data Transfers
Your data may be processed in the United Kingdom and Switzerland. Switzerland is recognized by the European Commission and the UK Government as providing an “adequate” level of data protection, ensuring your information remains secure across borders.
6. Disclosure of Information
We do not sell or rent client data. Information may only be disclosed to:
- Law Enforcement: When required by a valid legal order or to assist in official recovery efforts.
- Professional Advisors: Such as legal teams or auditors, under strict confidentiality agreements.
7. Your Legal Rights
Under GDPR and FADP, you have the right to access, correct, or request the erasure of your personal data. To exercise these rights, please contact our Data Protection Officer at [email protected].